Fulfillment, Returns and Exchanges
Orders are shipped within three working days of receipt. Most orders are shipped via USPS Priority Mail, UPS or FedEx. Shipping charges range from $7.99 to $11.99 for standard items and $39.99 to $59.99 for bulk or heavy items. Shipping costs are calculated at checkout.
Returns and Exchanges
If you would like to return or exchange a purchased item, please contact us within 14 business days of delivery. We can be reached via email at firstname.lastname@example.org with your order number for authorization and shipping advice. For a full refund, items must be in their original condition, unused, with all labels and tags attached. All return shipping costs are paid by the customer unless the item has been damaged before or during delivery or there has been some other mistake by us.