Order Fulfillment

Orders are shipped within three working days of receipt. Most orders are shipped via USPS Priority Mail, UPS or FedEx. Shipping charges range from $7.99 to $11.99 for standard items and $39.99 to $59.99 for bulk or heavy items. Shipping costs are calculated at checkout.

Returns and Exchanges

We have a 30 day return window. Are we tracking this to the day? No. Is sooner better? Always. You get your money back faster and we get the product back on the rack. This is why we make life easier by including a prepaid return label with every order! We are a small, family-owned business run by a handful of fun, reasonable humans. We will do everything in our power to make things right. We just ask a few things of you: please don't use or wear the item and please return it in the same condition in which you received it. Once we receive your return, you will receive an email stating your item has been refunded. Please allow 7-10 business days for the refund to be credited to your method of payment. Please email us at store@ashergoods.com with your questions or requests and we'll do our best to answer them.