If for any reason you are unhappy with your purchase, you may return the items postmarked within 14 days of receipt for a refund to your original method of payment (10% restocking fee on returned items). Items must be returned in same condition as received with tags attached.

Next Steps:

• Log in to your account
• In the "Email" field, enter your email address, and then click "Continue".
• In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
• Go back to the online store, and then enter a six-digit verification code.
• Click the order that you want to submit the return for.
• If your order has more than one item, then select the items that you want to return.
• Select a return reason and add a note for the store.
• Click "Submit request".
  
  

Returns

• All returns must be completed via the link above.
• Items must be returned in same condition as received with tags attached.
• Once we have received your return, please allow 7-10 business days for the refund to be credited to your method of payment.
• There is a 10% restocking fee for returned items.

Customer is responsible for all return shipment costs on Stetson orders.

All sale items are FINAL SALE and are unable to be returned.

Exchanges

• We will accept unworn merchandise with tags attached for another size or color of the same item.
• Please email us at store@ashergoods.com with the following information: Order #, new item size, new item color (if applicable).

For all other questions, you can reach out to us through our Contact Us page and we'll do our best to answer them. Thank you for shopping with us!